FAQ
Frequently Asked Questions
ShareGold is a digital gold gifting platform that helps customers gift gold gift card for every occasions and festivals. Customer accounts, payments, and redemptions digitally.
Yes. Every transaction is digitally recorded and available through your account, providing transparency and easy tracking of your gift cards and redemptions.
Yes. ShareGold allows customers to register, make payments, view account details, and track their transactions directly through a mobile-friendly platform.
Once your gift card is activated you can redeem your card for Digital gold, once your digital gold account is opened you can redeem it to physical gold i.e., Coins/Bar or Jewellery or Cash out at your bank account.
Missed redemption date you can extend it by paying ₹10 per month for extended 3 months only.
Yes. Customer information and transaction records are protected using secure digital systems designed to maintain privacy and data security.
You can reach out to the ShareGold support team through the website’s contact form, customer support WhatsApp or email support channel.